FAQs from Social Workers
Q: How does your program help reintegrate children into their communities?
A. In over 45 years of serving Virginia and West Virginia youth, we have a strong track record in helping young men become successful members of their communities. To achieve this, we focus on reintegration to the community early in the treatment process through a coordinated care approach involving the placing agency, child, and parent(s). Parents, natural supports, and community alliances of the youth are strongly encouraged to actively participate in reintegration-focused activities. Timber Ridge School is unique in that we offer parent support groups in their locality, parent days on our campus, and flexible family counseling scheduling to meet the needs of the family and to maintain face to face sessions. We believe that Home/Community visitation is a key therapeutic factor in promoting successful reintegration. We help parents and natural supports establish fair, age-appropriate rules and expectations, and then learn how to apply these skills in order to promote improved accountability for their child in the home/community setting. Following each visit, we — staff, child, and parent — assess how well the objectives for each boy were met during that visit. Successful reintegration can only occur through an active partnership with the family.
Q: Is Timber Ridge School the right place for all at-risk youth?
A: No. Youth with extreme Intellectual Disabilities (ID), particular psychiatric conditions, and active safety concerns is the basis for determining that our program does not represent the “least restrictive setting” for such behaviors.
Q: Do you offer family-driven programs that build on the strengths of child and family?
A: Yes. We are committed to reunifying the child with his family. In fact, our programs are specifically designed for family reunification and permanency specific to lead agency expectations. During the treatment process, we identify and enhance the strengths of the child and family. Depending on the child’s needs at the time of discharge, in-community supports might be necessary to promote increased progress.
Q: Will Timber Ridge School accept Medicaid funding?
A: In 2013, Timber Ridge School achieved accreditation from Council on Accreditation (COA), allowing for us to expand the scope and range of our services to include Medicaid funding options without compromising the integrity and strengths of our programs. Timber Ridge School now accepts Virginia Medicaid funding for Enhanced Residential Services, Diagnostic and Assessment Services, and Community Based In-Home Services.
Q: What does Timber Ridge School provide that in-community programs cannot?
A: Timber Ridge School provides 24/7 treatment continuity that cannot be replicated by community based programs in terms of intensity, consistency, and sustainability. It is our belief, based on the education and the expertise of our staff, that students placed at Timber Ridge School require a level of care that exceeds the supervision and monitoring associated with the less restrictive structure of community based interventions.
Q: How am I informed of a placed student’s progress?
A: We are committed to keeping you informed about your students. Following admission, you are welcome to contact the student by phone or arrange for a visit at any time. You can also request to speak to staff members. Serious incidents will be communicated to you immediately. Otherwise, every other week, the student’s Case Manager will contact you by phone or email to provide an update. In addition, monthly progress reports are provided to all approved and pertinent parties in compliance with confidentiality laws as currently dictated by multiple licensing agencies.
Q: How long will a child remain at Timber Ridge School?
A: Length of stay is generally determined by three major issues: (a) the duration, magnitude and intensity of the presenting problems at the time of admission, (b) successful achievement of the goals identified as prerequisites to initiate discharge, and (c) the student’s motivation for his treatment plan. We are focused on making the kinds of changes that lead to positive long-term outcomes, including moving our young men into permanent family arrangements.
Q: Who is responsible for creating and making changes to the student’s ISP or IPOC?
A: Based on information provided in referral documents, gathered during the Preplacement Assessment, and included in any specific input provided by the Social Services agency, child, and parent figures, Timber Ridge School takes responsibility for creating the Individual Service Plan (ISP) or Initial Plan of Care (IPOC). Changes to the plan can be made at any time with collaborative input from any of these participants and with shared agreement that the change(s) are in the best treatment interest of the child.
Q: How long does it take for a decision to be made regarding admission?
A: A final decision regarding admission will be accomplished within a two-week period. However, placement services can be expedited within 48 to 72 hours of pre-admission screening to include securing all necessary documents required for the indicated level of treatment. Timber Ridge School does not take same day emergency admissions based on licensing restrictions and being an open, secure campus setting.
Q: How do I get an application or more information about Timber Ridge School?
A: Please see the Admissions section of our website to get our application and several releases required to initiate a referral. The rate sheet for Timber Ridge School can be found in the Admissions section. It can also be found on the "Service Fee Directory" for Virginia CSA at www.csa.state.va.us. Feel free to call our Director of Admissions, Jeff Phillips, M.A.PPSL, LPC, (877-877-3025 toll-free or 540-888-9521 direct).